Privacy Policy

Overview

FlexChain Holdings LLC operates https://www.flexchain.holdings/ and collects personal information to provide and improve its services. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Data: We may collect personally identifiable information including name, phone number, email address, and company information to contact or identify you.

Log Data: When you visit our service, your browser automatically sends data including IP address, browser version, pages visited, timestamps, and time spent on pages.

Cookies: We use cookies to collect information and improve our services. You may refuse cookies through your browser settings but may lose access to some features.

How We Use Your Data

Your shipping data is used exclusively for optimization analysis on your behalf. We do not sell, share, or use client shipping data for any purpose other than delivering the services you've engaged us for. Aggregated, anonymized insights may be used to improve our optimization algorithms.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services and analyze usage. These providers have access to personal information only to perform tasks on our behalf and are obligated not to disclose or use the information for any other purpose.

Data Security

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Our platform runs on Azure infrastructure with enterprise-grade security controls. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

Data Retention

Client shipping data is retained for the duration of the service engagement plus 90 days. You may request deletion of your data at any time by contacting us.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

Changes to This Policy

We may update our Privacy Policy from time to time. Changes are effective immediately upon posting to the website. We advise you to review this page periodically for any changes.

Contact

For privacy-related inquiries, contact us at info@flexchain.holdings.